About Karlin
The team behind Indonesia’s enterprise IT.
For more than 25 years, PT Karlin Mastrindo has helped banks, regulators, insurers and enterprises plan, build and run the technology they depend on — with one accountable team from first workshop to 24/7 support.
Nationwide on-site support
End-to-end delivery
Industries we serve
Trusted where reliability matters most.
From central banking to public healthcare, our work supports the institutions Indonesia runs on.
Banking & finance
Core infrastructure, security and uptime for banks and financial institutions.
Government & regulators
Secure, compliant systems for public institutions and regulatory bodies.
Insurance
Resilient data platforms for insurers and financial groups.
Healthcare
Dependable IT for healthcare providers and social security programs.
Enterprise & industry
Scalable infrastructure for large enterprises and industrial operations.
Design · Deploy · Support
One team across the full lifecycle
Our story
One partner for every layer of IT.
For more than 25 years, Karlin has helped Indonesian organizations modernize data centers, secure their networks, manage their data and equip their people — bringing every layer of technology together under one roof.
Our consultants turn business goals into practical roadmaps, and our engineers deliver them — from solution design and implementation to round-the-clock monitoring and support.
Our mission
To give Indonesian organizations reliable, secure and future-ready technology — delivered by people who stay accountable long after go-live.
What we stand for
Principles behind every project.
These commitments shape how we advise, build and support — on every engagement, at every size.
Continuous learning
Technology never stands still, so neither do we. Our teams keep sharpening their skills on every platform we deploy.
Quality & safety first
Our ISO-certified management systems keep every project consistent, safe and auditable.
Integrity
Honest, vendor-neutral recommendations that fit your goals and your budget.
Partnership
We grow alongside our clients and technology partners, building relationships that last.
Certified management systems
Independently audited. Internationally certified.
Our quality, IT service and information security management systems are certified against international ISO standards by accredited certification bodies.
Valid
ISO 9001:2015
Quality Management System
Consistent, customer-focused processes across every engagement.
Valid
ISO/IEC 20000-1:2018
IT Service Management System
Structured, measurable delivery of IT services and support.
Valid
ISO/IEC 27001:2022
Information Security Management System
Protecting the confidentiality, integrity and availability of information.
Certified scope: trading of office equipment and supplies, electronic equipment and telecommunications, computer hardware and software, and banking equipment.
Our location
Local team. Nationwide reach.
Our headquarters at Dipo Tower, Jakarta, is home to the engineers who support clients on-site across Indonesia — with a contact center that’s always a call away.
Contact center
+62 21 2986 6030
info@karlin.co.id
Head office (HQ)
Dipo Tower Lt. 12, Jl. Gatot Subroto No. 51–52, RW 07
Petamburan, Tanah Abang, Jakarta Pusat, DKI Jakarta 10260
Registered office
Gedung Berca Indonesia Lt. 1, Jl. Palmerah Utara No. 14, RT 001/RW 005, Kel. Palmerah, Kec. Palmerah, Jakarta Barat, DKI Jakarta 11480
We’re hiring
Love technology and building client relationships?
We’re looking for Account Managers and Product Specialists to grow with our team in Jakarta.